Privacy Policy for Solutioals LLC
Effective Date: November 1, 2025
Solutioals LLC (“Solutioals,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, contact us, or communicate with us via SMS or email.
By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information
- Name
- Email address
- Phone number
- Mailing or billing address
- Account information
- Company or organizational details
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser and device details
- Cookies and tracking technologies
- Usage data (pages viewed, time spent, etc.)
C. Communications Information
We collect information when you communicate with us via:
- SMS/Text Messaging
- Phone calls
- Contact forms
This includes message content, metadata, and contact details.
D. Business-Related Information
If you engage our services, we may collect:
- Project details
- Service requests
- Payment-related information (processed by secure third-party providers; we do not store full payment card numbers)
2. How We Use Your Information
We use the information we collect for various purposes, including:
A. To Provide and Improve Our Services
- Deliver services you request
- Process transactions
- Respond to inquiries
- Personalize user experiences
B. SMS & Email Communications
We may use email and SMS/text messaging to:
- Send service updates
- Send transactional messages
- Communicate project or account information
- Send promotions or marketing materials (only if you opt-in)
- Provide customer support
You may opt out of marketing emails at any time by clicking “unsubscribe” or replying “STOP” to SMS messages.
C. Administrative and Legal Purposes
- Enforce our terms
- Prevent fraud or misuse
- Maintain security
- Comply with applicable laws and regulatory requirements
3. How We Share Your Information
We do not sell your personal information.
We may share your information in the following circumstances:
A. Service Providers
With trusted third parties that perform services for us such as:
- Payment processors
- Email/SMS communication platforms
- Hosting providers
- Analytics tools
- Customer support tools
These parties may only use your information to provide services to Solutioals LLC.
B. Legal Requirements
We may disclose information if required to:
- Comply with a subpoena or legal process
- Respond to lawful requests
- Protect rights, property, and safety of Solutioals LLC or others
C. Business Transfers
If Solutioals LLC is involved in a merger, acquisition, or asset sale, your information may be transferred.
4. SMS & Email Consent Practices
SMS/Text Messaging
By providing your mobile number and opting in, you agree to receive:
- Service notifications
- Appointment reminders
- Project updates
- Marketing messages (optional)
Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out; reply HELP for support.
Email Communications
By providing your email, you consent to receive:
- Account-related messages
- Required service announcements
- Optional promotional messages
You may unsubscribe at any time.
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Analyze website activity
- Improve user experience
- Provide targeted advertising
- Remember user preferences
You can disable cookies in your browser settings.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
No method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
7. Data Retention
We retain information only as long as necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
8. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect information from children.
9. Your Privacy Rights
A. California Privacy Notice (CCPA/CPRA)
If you are a California resident, you have the right to:
1. Right to Know
Request disclosure of:
- Categories of personal information collected
- Sources of information
- Purposes for collection
- Third parties with whom information is shared
2. Right to Access
Request a copy of your personal information.
3. Right to Delete
Request deletion of personal information, subject to legal exceptions.
4. Right to Correct
Request corrections to inaccurate information.
5. Right to Opt-Out of Sharing
We do not sell or share personal information for cross-context behavioral advertising.
6. Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
To exercise your rights, email us at:
📧 [email protected]
We may require reasonable verification of your identity.
10. Your Choices
You may:
- Opt out of marketing emails
- Opt out of SMS marketing
- Disable cookies
- Request access or deletion of your data
- Update your contact or account information
11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices.
12. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
The updated version will be posted with a new “Effective Date.”
13. Contact Us
If you have any questions or privacy requests, contact us:
Solutioals LLC
Email: [email protected]
Phone: (855) 483-2476
Address:
1501 South Greeley Hwy
Ste C #1046
Cheyenne, WY 82007